Call Recording

Stevens' possesses a well-earned reputation as one of the world's foremost authorities on call logging and monitoring.  

Stevens' support engineers were among the industry's first to integrate PBXs with CTI servers to link customer IDs and screen captures with voice records, while our project managers have successfully implemented hundreds of digital, analog, and IP-based recording solutions.  
 
Featured Solution – Witness IP Call Recording

Voice over Internet Protocol (VoIP) is on the rise - offering more advantages and experiencing greater uptake than ever before. Whether your organization operates in an IP Telephony environment today, is preparing to migrate, or leverages a mix of traditional and virtual operations, Stevens can help ensure a smooth transition and extend business value through market-leading IP Recording solutions.

Stevens commitment is to help you acquire more value from your telephone contacts by immediately recording, categorizing, notifying and storing IP Telephony calls for compliance requirements and quality purposes. Our goal is to bring the benefits of contact recording, review and analysis to potentially everyone who uses a telephone at their place of work.

IP Recording is cost-effective and can scale down to single channel, occasional recording to meet the needs of individual executives or smaller businesses, and scale up to meet the requirements of large enterprises.